Our Operations Centre is the glue that binds all of Ultimate Security’s services together.  Contact can be made via phone, email or fax. By contacting Dispatch, our clients will immediately be connected to one of our operational staff. No answering service, no busy or distracted security supervisor and certainly no voicemail. Calling our Operations Centre will result in your call being answered 24/7 by those who care, and who can, and will help. “Peace of Mind” is only a phone call away.

The personnel in this area area trained in:

Public & Crisis Relations
• Monitoring and documenting all incoming calls into a Call Management database
• Monitor live remote DVR camera systems for offsite clients

24-Hours Radio Communication
• Communication with onsite Guards and mobile patrol vehicles
• Monitoring of all Guard schedules and providing tactical information to all on-site personnel

Access Control
• Monitoring, intervention and protecting confidential information
• Complete monitoring and controlled access to Ultimate Security Services’ head office

 

Media Communication
• Recognizing and protecting confidential information

Alarm Monitoring
• 24 Hour alarm monitoring station
• Monitoring, documenting, and dispatching for all incoming alarm calls
• 24 Hour emergency call-in phone lines for residential clients
• Electronic Link monitoring with major alarm companies in the GTA

Municipal Law Enforcement
• Monitoring a completely automated 24 hour vehicle registration system for private properties as well as paid parking lots within the GTA